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You can reach our technical support team through multiple channels:
Email Support: Send your queries to our support email helpdesk(@)portiawebsolutions.com.
Phone Support: Call o...
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My website is down. What should I do? If your website is not accessible:
Check your internet connection.
Verify your domain status and renewal.
Clear your brow...
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To reset your website password:
Visit the login page and click on "Forgot Password."
Follow the instructions to reset your password.
If you need further assistance, contact our support team....
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Ensure your email settings are correctly configured.
Check your spam folder for missing emails.
Verify if your email quota is full.
Contact our support team for email troubleshooting....
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We provide SSL installation as part of our services:
Log into your hosting control panel.
Navigate to the SSL/TLS section and follow the installation steps.
If you need help, our technical team ...
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Regular website backups are essential. You can:
Use our automated backup feature in the hosting control panel.
Manually download your website files and database.
Contact support for assistance w...
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Optimize images and reduce file sizes.
Use a content delivery network (CDN).
Enable caching on your website.
Upgrade to a higher hosting plan if needed.
Contact us f...
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Check for incorrect file permissions.
Review the error logs in your hosting panel.
Ensure your .htaccess file is correctly configured.
Contact technical support if the problem persist...
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We offer seamless website migration services:
Provide us with your current hosting details.
Our team will handle the migration process.
Test your website after migration to ensure full functiona...
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Regularly update your website software and plugins.
Use strong passwords and enable two-factor authentication.
Install an SSL certificate for encrypted data transfer.
Perform regular ...